|
|
Who Is Avatar Adi Da and What Is Adidam?
How do I find out more about Avatar Adi Da and His Reality-Way?
Please visit
www.adidam.org.
How do I find an ADIDAM™ Center near me?
Please select "Centers" on the top right of the ADIDAM™ website: www.adidam.org
Contact Us
Is there a number I can call to ask someone a question?
To talk with someone in person, please call the Dawn Horse Press at 1-707-928-6590.
Extension 104 for general questions
Extension 108 for trade order questions
Extension 111 for information on making financial contributions
Is there a number I can call to place an order?
Because of the small size of our staff, we are set up mainly to take orders online.
However if you prefer to order over the phone, please call us at 1-877-770-0772.
If you are having trouble ordering online, please email us at dhp@adidam.org and we will get back to you as soon as possible.
If you are a bookstore or other merchant and you would like to place a trade order,
you can contact our distributors or call us at 1-707-928-6590 extension 108. To
see contact information about our distributors, click here.
Where can I share my suggestions and comments?
We appreciate hearing from you. Feel free to email us at dhp@adidam.org with your comments and suggestions.
The Website
How can I see the structure of the website?
To see the structure of the Dawn Horse Press website, please
click here to view the site map.
My Order
How can I change my account information?
To change your account information, such as the name on your account, or your shipping
or billing address, please click here.
How can I track my order?
To see the status of your current order, please
click here.
How can I find out about my past orders?
To find information about your past orders such as amounts, shipping dates, or the
items you have ordered, please click here.
Credit Card Security/Privacy
Is it safe to use my credit card?
Security and privacy are very important to us so our site is hosted on a secure
server that emplys industry standard practices to safeguard the confidentiality
of any information that you enter into our site. In addition, credit card information
is processed using VeriSign, which guarantees the security and privacy of your information.
Can I be sure you will not share my personal information with
other organizations or individuals?
Yes! We always maintain a firm privacy policy. If you sign up for our email newsletter,
you will receive updates about new Dawn Horse Press products and sales, and upcoming
Adidam events. Your information is never shared with any outside organization.
How can I remove my name from the email list?
Each time you receive an email newsletter, there will be an "unsubscribe"
button at the bottom. You can simply click on this button and we will remove you
from our email list.
Using the Shopping Cart
How do I use the shopping cart?
Using the shopping cart is quite simple and self-explanatory. If you are having
difficulty using the shopping cart, just follow these steps:
1. Find the items that you are interested in purchasing by BRowsing through the
categories on the left of the page (Books, Audio, Video, etc.) or by using the search
field at the top left of the page.
2. When you find an item you wish to purchase, click on the "Add To Cart"
button. You can view what you have put into your shopping cart at anytime by clicking
on "View Cart" on the upper right side of the screen.
3. When you are ready to check out, click on "View Cart", make any changes
you want and then click on "Checkout" at the bottom of your cart. Fill
in the required information (required fields are noted).
4. Fill in your mailing address information. If different, also fill in your shipping
address information. Select "Next Step" again.
5. Fill in your payment information, click on "Continue Checkout".
6. Review all the details of your order to make sure it is correct and then click
"Complete Checkout". You should receive an email confirmation of your
order within 24 hours.
Ordering
Do I have to pay sales tax?
Sales tax is added to the order based on your state of residence. The amount of
your sales tax will be shown on your order.
Why won’t my address work?
When you fill in your address, the required fields are noted on the right side of
the information box. If all these spaces are all filled in, your address will work.
Video (PAL vs NTSC)
What is the difference between PAL and NTSC videos and which one
should I buy?
NTSC is the video standard for the United States, Canada and Mexico. PAL is the
video standard for all other countries.
Return Policy
If I am unhappy with my order can I return it?
If, for any reason, you are not satisfied with a product, simply return it in new
condition within 30 days. We will replace it or refund the product price, whichever
you prefer. . .
For additional information on return procedures please call us toll-free at 1-877-770-0772
or 1-707-928-6595.
Shipping
How long will it take for me to receive my order?
Under normal circumstances, all orders will be shipped within 5 working days of
when you place the order. From the time it is shipped, it will take between 2 and
8 working days to arrive, depending on your location. If you want to know the status
of your order, you can check this online (see My Order, above). If there is any
problem, please email us at dhp@adidam.org
or call us at 1-877-770-0772 or 1-707-928-6595.
|